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Home » Resources » Publications » Going Beyond Compliance » Going Beyond Compliance: Survey report

Going Beyond Compliance: Survey report

Going Beyond Compliance: 2006 Survey of Government Websites’ Accessibility. Prepared by AccEase Ltd for the Office for Disability Issues. March 2007.

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Download Going Beyond Compliance: Survey report [Word, 470KB]

Table of Contents

  • Introduction
  • Findings
    • Sites have grown in size
    • Higher rates of technical compliance
    • Compliance does not guarantee an accessible experience
    • Task completion times and user satisfaction
    • Time to complete tasks related to satisfaction levels
    • Sites rate differently depending on user impairment
    • Common accessibility problems
      • The user test panel
      • General problems
      • Problems by tester impairment type
    • Problems by tester impairment type
  • Conclusions
  • Appendix 1: Government websites surveyed
  • Appendix 2: Methodology
  • Appendix 3: User testers and their technology
  • Appendix 4: Task speed by user impairment
  • Appendix 5: Accessibility barriers and solutions
  • Appendix 6: References
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