A direct comparison of sites tested in the 2006 and the 2005 surveys is difficult due to changes in the number of sites tested and the composition of the sites. The changes and trends reported are based on averages of findings between the two surveys.

The total number of sites tested in this survey was lower than in the 2005 survey. The previous survey was for 150 sites, whereas this survey was completed on 127 sites.

Some of the sites included in this survey were not included in the previous survey. Some sites have been restructured so that sub-sites have been integrated into the main agency site. Some agencies have created sub-sites that are specific to particular services.

The findings are discussed in the following six areas:

• Sites have grown in size
• Higher rates of technical compliance
• Compliance does not guarantee an accessible experience
• Task completion times and user satisfaction
• Time to complete tasks related to satisfaction levels
• Sites rate differently depending on user impairment