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Going Beyond Compliance
» Common accessibility problems
Table of Contents
Introduction
Findings
Sites have grown in size
Higher rates of technical compliance
Compliance does not guarantee an accessible experience
Task completion times and user satisfaction
Time to complete tasks related to satisfaction levels
Sites rate differently depending on user impairment
Common accessibility problems
The user test panel
General problems
Problems by tester impairment type
Problems by tester impairment type
Conclusions
Appendix 1: Government websites surveyed
Appendix 2: Methodology
Appendix 3: User testers and their technology
Appendix 4: Task speed by user impairment
Appendix 5: Accessibility barriers and solutions
Appendix 6: References
Going Beyond Compliance: Survey report
Common accessibility problems
The user test panel
General problems
Problems by tester impairment type
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