Guides and toolkits

This section lists some resources designed to help you implement the New Zealand Disability Strategy.

Being responsive to disabled people

Disability Responsiveness Training

Providing Disability Responsiveness Training is one way to help your staff feel more comfortable with their disabled colleagues. The training aims to get the audience to understand their own values and how they impact on decisions to employ disabled people.

Reasonable accommodation - information for employers and employees

Find out about how workplace places can be inclusive of disabled workers, with information for employers and employees about providing reasonable accommodation.

Requests for representation and input from Disabled People’s Organisations into Government processes

Find out how to ensure you are reaching out appropriately to Disabled People's Organisations as part of any engagement with the public, and especially the disability sector.

Emergency preparedness and responsiveness

Preparing and responding to emergencies need to be inclusive of everyone, including recognising disabled people. You can find out what’s happening in New Zealand to improve emergency preparedness around the country and resources relating to disabled people.

Including a disability perspective in recovery planning: A guide for people doing recovery planning in Greater Christchurch

The Government asked the Ministry of Social Development to develop guidance for agencies doing recovery planning on how the New Zealand Disability Strategy can be included in their plans. There will be many opportunities during the recovery to make Greater Christchurch more accessible and inclusive for all people, including disabled people. This guidance is intended to support agencies to ensure that disabled people are able to participate alongside other members of the Greater Christchurch community.

Including a Disability Perspective - A toolkit for policy makers

Any decision by government may have an impact upon disabled people and their families. This online resource helps policy makers incorporate a disability perspective in government policy – in such things as drafting laws and regulations, developing policies, strategies and initiatives, and making changes to or developing new services – so we can contribute to making New Zealand an enabling, inclusive society.

Effective Communication with Deaf People - A guide to using New Zealand Sign Language interpreters

In this guide, you will find advice on how to achieve effective communication with deaf people, through your contact with service users, work colleagues, or generally as citizens. Working with sign language interpreters is usually critical to making effective communication happen. Written English is not a suitable substitute for many deaf people.

DIScover: serving customers with disabilities

DIScover is an Upper Hutt City Council-produced document developed to encourage social change. It provides staff working in customer service roles guidance on how to provide excellent service to people with disabilities. DIScover is supported by an accompanying training document that was piloted with Council facilities’ staff in October 2011. The resources aim to increase disability awareness, educate staff and in turn enable disabled people to participate more fully in their communities.

Communications, information and resources

Make your communications more accessible - quick tips for writers, communicators, designers and production houses

This resource provides practical advice on how to make your information and communications reach a wide audience, and be accessible to disabled people.

A guide to making ‘easy-read’ information

Easy-read information is information that is easy to read and understand. It is different from plain English or plain language, which is writing that is clear and jargon free. Easy-read is useful for people with intellectual disability as well as older people and people with English as a second language.

Key points on running an accessible meeting

Planning to make sure your meeting is accessible begins at the earliest stage of organisation – and not as an add on a couple of days before it happens. This includes such things as finding a suitable venue, creating the agenda, and designing communication materials and publicity. The goal is to make the most of people’s time and ensure everyone is able to participate as much as possible, and people’s diverse needs are accommodated. This list provides some basic steps you can consider. You may find that inclusive measures you put in place to ensure the participation of disabled people will also benefit the rest of the participants, for example plain English communication.

Meeting assistants

Many people with learning disability benefit from having a Meeting Assistant alongside them. This role is a reasonable accommodation and is used to ensure equal participation in meetings.

Common website accessibility barriers and solutions

Read about four general problems experienced by disabled testers when accessing websites: Limits to website; Limits to finding information; Limits to making contact; and Inconsistent feedback mechanisms across government websites may prevent users making contact, or make it hard for people to find out how to make contact.

Access and mobility around the community

New Zealand Standard 4121:2001 - Design for access and mobility: Buildings and associated facilities

This Standard gives requirements for making buildings and facilities accessible to and useable by people with physical disabilities. Provides a means of compliance with the New Zealand Building Code and the Building Act 2004. It can be downloaded for free from Standards New Zealand.

Marae accessibility toolkit - Te Whakaaheitanga Marae Kua Watea te Huarahi

The toolkit is designed to enable kaumātua and whānau with health and disability impairments to actively engage at marae and remain effective contributors to their marae. It provides checklists for whānau who have responsibility for guiding a project when building renovations or new buildings are planned. These checklists give an indication of what facilities are required under the Building Act for access by people who have a disability or impairment. Checklist areas include:

  1. Turanga waka Car park
  2. Paepae Seating
  3. Whare kai Eating house
  4. Whare nui Meeting house
  5. Nga- whare paku me whare kaukau Toilets and bathroom
  6. General access

Be. Accessible Business Toolkit

The Be. Welcome Assessment team have created a toolkit for businesses and organisations. It contains a wealth of information including quick tips, checklists, links to useful services and how to book a Be. Welcome Assessment.

Accessible signs for vision impaired people

The Royal New Zealand Foundation of the Blind has produced a guide for making signs accessible for blind people. The guidelines provide advice and technical specifications to make sure that clear print and braille signage is accessible. They are based on the New Zealand Standard NZS4121:2001: Design for access and mobility: buildings and associated facilities, but they provide more specific and detailed advice on signage design.

Barrier Free Trust

Find out about what makes an accessible built environment, access training opportunities and connect with experts.

BRANZ toolkit on universal design

Access a 'hub' of well-targeted resources for housing for the architecture and design community on universal design (UD). BRANZ research has shown that it is considerably cheaper and less disruptive to build universal design features into an individual new home than retrofit the same house later. As an example, the average extra cost of equipping a new house with UD features is $1,720, while retrofitting these new houses at a later date would cost an extra $16,990 on average (using 2011 figures).

Lifemark design standards for housing

The Lifemark design standards provide information on how to build an adaptable, accessible and safe home that will accommodate everyone, no matter your age, stage or ability. These will be useful when building or renovating a home, and help make it a safe and easy environment to live in over a whole lifetime. The Lifemark Standards, developed by Lifetime Design Ltd, are based upon the global Universal Design Standards which are aimed at ensuring safe, accessible and adaptable homes all over the world.