National Library of New Zealand
New Zealand Disability Strategy Implementation 2007. Work Plan 2007-2008 and Report on Progress 2006-2007
Introduction
The National Library aims to enrich the cultural and economic life of New Zealand by collecting and preserving documents and by making them accessible for all the people of New Zealand.
The Library’s Head Office is in Wellington. Here, people can view almost every New Zealand publication - books, newspapers, maps, music scores, journals and magazines. They can listen to and view CDs, DVDs and videos. They can research their family histories – using physical records or online indexes. There are also reference and research collections – general reference resources, music and children’s literature. The Library mounts exhibitions based on its collections, and hosts events related to our culture and heritage.
The Library provides Internet based services from the Wellington site – including databases showing references for what it and other libraries in New Zealand contain, New Zealand art and music pictures and sounds, and on-line librarian services.
Other sites around the country distribute library resources to schools and advise them on library development. The Print Disabilities Unit, located in Wellington, provides audio materials for people with print disabilities. The Print Disabilities Unit is a key provider of audio materials to public libraries and special needs units across the country.
Staff at the National Library work to collect, catalogue, store, preserve and distribute documents and mount exhibitions and events. They also provide policy advice to government and advice to libraries around New Zealand.
Government agencies have a responsibility to ensure their policies are effective for disabled people. The Library will consider how opportunities can be maximised for people with disabilities and how barriers to participation and independence can be removed.
The Library is aware of New Zealand’s changing demographics - the trend towards a more diverse ethnic and cultural mix, the aging of the population etc – and is taking these trends into consideration for its planning for the next ten years. The Next Generation National Library’s Strategy, expected to be in place by 31 July 2007, will have a customer centric focus. The aligning of the Library operations will consider the disability issues as part of this major change of the library users, both real and virtual. This will mean the Library will consider how it can: improve public awareness of disability and rights, and promote leadership of people with disabilities; build the organisation’s knowledge to address disabilities issues; and improve people’s participation in, and access to, its services.
The Library’s head office (the National Library building in Molesworth Street, Wellington) is expected to undergo significant change in the next three to five years. The Library is looking to add an extra floor to its Molesworth Street premises which will provide more office space, collection storage, and better facilities for visitors to the National Library. As part of the planning process the Library will be taking account the needs of its customers with disabilities as part of the drive to ensure National Library services are adapted to the changing needs of its users.
Note: the Cabinet Committee will consider this project in late 2007 and the extent of the Wellington building redevelopment is not known till then.
Accessible government
All government agencies are asked to prioritise actions to increase their accessibility to disabled people. This is about getting the basics right, so that disabled people can access government on the same basis as other people.
These actions support realisation of the New Zealand Disability Strategy’s objective 6: foster an aware and responsive public service.
Four critical areas where disabled people interact with government agencies are:
- information – such as brochures, letters, publications, websites
- buildings – such as service centres, corporate offices
- services – such as face to face at a service centre, call centres, information electronically or hard copy
- as an employer – such as job application procedures, job descriptions, accommodations in workplaces, intranets.
Accessible information
Outcome: Disabled people can access publicly available government information on the same basis as non-disabled people. Disabled people know about, access and use government information and services.
Please describe against the suggested action outputs what your agency planned to do in the year ending June 2007, what your actual achievements were, and what you plan to work on for the year ending June 2008. Grey highlighted action outputs are new this year.
1. Online information (internet and intranets)
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 |
|---|---|---|---|
| 1. Meet Web Guidelines version 2.1 | We will be compliant for the www.natlib.govt.nz site through the website redevelopment which will be re-launched by the end of the year. *Not all the Library’s subsites will be compliant by the end of 2006/07. The SSC has granted the National Library additional time to have our other sites comply. The Library will be submitting a project plan to the SSC for agreement on the final schedule. | Yes | The www.natlib.govt.nz site through the website redevelopment was relaunched in March 2007. *Not all the Library’s subsites will be compliant by the end of 2007/08. The SSC has granted the National Library additional time to have our other sites comply. |
| 2. Meet Web Guidelines versions 3.0 | The National Library web site incorporates the standards of Web Guidelines version 3.0 | Yes | The National Library web site incorporates the standards of Web Guidelines version 3.0 |
| 3. Tested accessibility for disabled people | For the www.natlib.govt.nz site this is planned as part of the Library’s website redevelopment project. | Yes | For the www.natlib.govt.nz site this is planned as part of the Library’s website redevelopment project. As areas of the website requiring change are identified they are corrected as part of the action plan. |
| 4. Adapted to increase accessibility | For the www.natlib.govt.nz site this is planned as part of our website redevelopment project | Yes | For the www.natlib.govt.nz site this is planned as part of our website redevelopment project. A Road map or development plan is in place allowing continuous improvement. |
| 5. Download files accessed as HTML, and not only PDF | The Library’s collection policy (eg. Published material in electronic formats) is driven by the format in which the material is made available. | Yes | The Library’s collection policy (eg. Published material in electronic formats) is driven by the format in which the material is made available. *However the majority of material the Library creates (eg Statement of Intent, Annual Report), is available in HTML and PDF. |
| 6. Plain English used | The National Library uses plain English in its web site. | Yes | The National Library uses plain English in its website and intranet. |
| 7. New Zealand Sign Language used | The National Library website and Intranet does not use New Zealand Sign Language video clips in the www.natlib.govt.nz site or intranet. | No change | The National Library is investigating the use of New Zealand Sign Language video clips in thewww.natlib.govt.nz site or intranet. |
2. Hard copy information
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 |
|---|---|---|---|
| 1. Plain English used |
The National Library uses plain English in its other publications and other publications information available in other formats. National Library Reference & Research Services proposed actions:
|
Yes |
The National Library uses plain English in its other publications and other public information available in other formats. National Library Reference & Research Services proposed actions:
* These actions have been targeted in 2007/08. However the National Library building redevelopment/ refurbishment project will have some impact (yet to be determined) as parts of the Library will be redesigned over a 1 to 3 year time period
|
| 2. Available in alternate formats, on request | |||
| a. New Zealand Sign Language | The Library is currently considering the implications of New Zealand Sign becoming an official language of New Zealand in terms of our service delivery. | The development of any Sign Language Policy did not occur in this period with the National Library realignment currently underway. | Development of any sign Language Policy will be dependent on the National Library realignment currently underway. |
| b. Braille | The Library has no publications or public information available in Braille | No change | There are no plans for the library to make publications or public information available in Braille in 2007/08 |
| c. Audio | The Library aims for print disabled people to easily access a wide variety of material through the National Library’s Print Disabilities Collection. The National Library is a key provider of audio books to local authority libraries, educational organisations and disability services. This allows these organisations to provide a service to print disabled clients and augmenting the scope and quality of the material available to their clients. The Library recognises adaptive technologies need to be available in order for collections to be accessible to users. | Yes | The Library aims for print disabled people to easily access a wide variety of material through the National Library’s Print Disabilities Collection. The National Library is a key provider of audio books to local authority libraries, educational organisations and disability services. This allows these organisations to provide a service to print disabled clients and augmenting the scope and quality of the material available to their clients. The Library recognises adaptive technologies need to be available in order for collections to be accessible to users. |
3. Audio/visual resources
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 |
|---|---|---|---|
| 1. TV adverts have captions and/or NZSL | Not applicable | Not applicable | Not applicable |
| 2. DVD/video products have captions and/or NZSL | The Library Disability Print collections videos do not have captions nor NZSL video clips. | No changes are planned for this year. |
4. Other information
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 |
|---|---|---|---|
| 1. Multiple contact points are advertised as well as telephone | Multiple contact points are advertised through the Library’s website www.natlib.govt.nz as well as Library’s publications such as the Annual Report, Statement of Intent | Yes | Multiple contact points are advertised through the Library’s website www.natlib.govt.nz as well as Library’s publications such as the Annual Report, Statement of Intent |
| a. Fax | Users can contact the National Library by fax. | Yes | Users can contact the National Library by fax. |
| b. Email | Users can contact the National Library by email | Yes | Users can contact the National Library by email |
| 2. Please tell us if there are other things that your agency does/or is planning to make its information accessible | The Library is continually looking for new initiatives or systems that makes information readily accessible to users. Relaunching the website www.natlib.govt.nz. was one example allowing improved site accessibility for users? | The Library is continually looking for new initiatives or systems that make information accessible to users or to engage with Library users . The Library recent set up a Myspace Music page which has had a positive response. | |
Accessible buildings
Outcome: Disabled people can visit, work, and move about independently in all government buildings and carry on ordinary activities there, on the same basis as others.
Please describe against the suggested action outputs what your agency planned to do in the year ending June 2007, what your actual achievements were, and what you plan to work on for the year ending June 2008. Grey highlighted action outputs are new this year.
1. Structural elements
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 |
|---|---|---|---|
| 1. All buildings and sites meet regulatory access requirements (eg NZS 4121) | All owned premises comply | Yes | All owned premises comply |
| 2. Buildings and sites have Building Code compliance | All owned premises comply | Yes | All owned premises comply |
| 3. Buildings and sites are audited for accessibility and passed (eg Barrier Free Trust, other accredited accessibility advisor) | The Library’s owned premises are not audited for accessibility. | Not applicable | The Library’s owned premises are not audited for accessibility. The Library Wellington Building is awaiting the redevelopment plans that the Cabinet Committee will consider later in 2007. |
| 4. Clear walk paths through floors (for staff and visitors) | The Library has clear walk paths through for staff and visitors, which cater for the needs of disabled people. | Yes | Yes The Library’s head office (the National Library building in Molesworth Street, Wellington) is expected to undergo significant change in the next three to five years. The Cabinet Committee will consider this project in late 2007 and the extent of the Wellington building redevelopment is not known until then. The National Library has clear walk paths through floors catering for the need for staff and visitors. This will be considered in any building redevelopment. |
| 5. Assistive listening devices are in meeting rooms, and functioning checked regularly | Hearing loops are provided in the Library Auditorium where public events are held. | Yes | Hearing loops are provided in the Library Auditorium where public events are held. |
| 6. Elevators announce floors and direction of movement | The Library elevators do not have voice commands | Not applicable | The Library is awaiting the building redevelopment plans. |
| 7. Elevator buttons have Braille labels | The Library’s elevator buttons have Braille numbers. | Yes | The Library’s elevator buttons have Braille numbers. |
2. Contact with the public
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 |
|---|---|---|---|
| 1. Reception areas are accessible |
National Library reception areas site accessible:
Access to staff areas
|
Yes |
National Library reception areas site accessible:
Access to staff areas
|
| 2. Counters used by public are lowered (eg for wheelchair users, people who have a problem standing) |
Counters lowered for wheelchair users National Library counters:
|
Yes |
National Library counters:
Other targeted service areas to be lowered as funds permit and taking into account the changes that will be made as a result of the National Library building redevelopment project Public access spaces are being addressed on an ongoing basis and as budget permits. Where there are current gaps they will be addressed as part of the building redevelopment.
|
| 3. Frontline staff are trained in disability responsiveness | The National Library Training and Development strategy has been reviewed. Frontline National Library staff currently receive appropriate training in disability responsiveness. | Yes | Frontline staff attends customer service training that includes an awareness of disabled persons. The Library in the process of realignment, with a customer centric focus, will incorporate the needs of disabled persons as part of the Next Generation National Library Strategy. |
| 4. Staff are familiar with NZ Relay service | The National Library does not use the NZ Relay service at present but would consider it in the future if our hearing-impaired clients identify the lack of the NZ Relay service as an issue. To date it has not been identified as a problem. | The National Library used the NZ Relay service for the Library’s hearing impaired clients when required. | The National Library uses the NZ Relay service for the Library’s hearing impaired clients when required. |
| 5. Clear and accessible pathways to enter buildings and sites | There are clear and accessible pathways to enter buildings and sites for disabled persons using the Library. | Yes | There are clear and accessible pathways to enter buildings and sites for disabled persons using the Library. |
| 6. Obvious and visible signage to locate entrances and exits | All entrances and exits have obvious and visible signage | Yes | All entrances and exits have obvious and visible signage |
| 7. Accessible car parking available near entrances | Car parks are available at Wellington and all major regional centres. | Yes | Car parks are available at Wellington and all major regional centres. |
3. Workplace management
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 |
|---|---|---|---|
| 1. Contracts for IT applications require accessibility (for staff and/or public users) (eg EDRMS) | Yes | Yes | Yes |
| 2. Fire safety and evacuation procedures specify the needs of disabled people (staff and visitors) | The Library has fire safety and evacuation procedures specified to meet the needs of disabled people (staff and visitors). | Yes | The Library has fire safety and evacuation procedures specified to meet the needs of disabled people (staff and visitors). |
| 3. Fire alarms have flashing lights to alert hearing impaired/deaf people | The Library does not have fire alarms with flashing alights to alert impaired/deaf people. | No | There are no current plans to install fire alarms with flashing lights for 2007-08. This may change once the Wellington building redevelopment is known |
Accessible services
Outcome: Disabled people can access government services on the same basis as non-disabled people.
Please describe against the suggested action outputs what your agency planned to do in the year ending June 2007, what your actual achievements were, and what you plan to work on for the year ending June 2008. Grey highlighted action outputs are new this year.
1. Policy and practice
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 |
|---|---|---|---|
| 1. Data on service users can be disaggregated by disabled people | As part of the development of the intervention logic for the Next Generation National Library strategy development that will be undertaken in 2006-2007 (and performance indicators) the needs of our clients, including that segment which are disabled, will be considered | Yes | The needs of our clients, including that segment which are disabled, will be considered as part of the Next Generation National Library Strategy. The needs of existing and potential users are assessed during the development of new products and services and on an ongoing basis. Data collection methods include surveys, comments cards, focus groups and observational sessions. |
| 2. Services are responsive to the needs of disabled people | The National Library Training and Development strategy has been reviewed. Training in disability responsiveness has been provided appropriately to service staff. The Library has financially supported several staff members to undertake New Zealand Sign Language courses. The service we can now provide to deaf clients visiting the Library has been greatly enhanced and is one of many National Library response initiatives to the wider New Zealand Disability Strategy seeking to advance full participation by disabled people. | Yes | The Library in the process of a realignment, with a customer centric focus, will incorporate the needs of disabled persons as part of the Next Generation National Library Strategy. |
| 3. There is a written policy on use and provision of New Zealand Sign Language interpreters for client meetings | The Library is putting a working party together to develop a report on NZ Sign Language and associated implementation issues. | No | The Development of any Sign Language Policy will be dependent on the National Library realignment currently underway. |
| 4. Staff dealing with service users are trained to understand and be responsive to disabled people’s needs | The National Library Training and Development strategy has been reviewed. Frontline National Library staff currently receive appropriate training in disability responsiveness. | Yes | The Library in the process of a realignment, with a customer centric focus, will incorporate the needs of disabled persons as part of the Next Generation National Library Strategy. |
| 5. Staff have knowledge of the NZ Relay service, and how to place and receive calls. | The National Library does not use the NZ Relay service at present but would consider it in the future if our hearing-impaired clients identify the lack of the NZ Relay service as an issue. To date it has not been identified as a problem. | The National Library used the NZ Relay service for the Library’s hearing impaired clients when required. | The National Library uses the NZ Relay service for the Library’s hearing-impaired clients when required. |
Being a good employer
Outcome: Government agencies provide equal opportunities in employment for disabled people to be recruited, retained, and promoted on the same basis as non-disabled people.
Please describe against the suggested action outputs what your agency planned to do in the year ending June 2007, what your actual achievements were, and what you plan to work on for the year ending June 2008. Grey highlighted action outputs are new this year.
1. Employment practice
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 |
|---|---|---|---|
| 1. Human resource EEO policies / procedures specifically recognise disabled people and do not discriminate against them | uman Resource policies and procedures (including EEO considerations for disabled people) will be reviewed as part of the National Library Workforce Development Strategy planned for 2006/07. | Yes | Human Resource policies and procedures (including EEO considerations for disabled people) will be reviewed as part of the National Library Workforce Development Strategy planned for 2007/08. This is part of the Library’s organisation realignment. |
| 2. Recruitment processes are accessible and responsive (eg vacancies advertised with alternative modes of contact, website accessible, supports provided for interviews where necessary) | National Library vacancies are advertised to wide audience; vacancies list alternative forms of contact – phone, fax, email; policies provide guidance for interviewing applicants with impairment; and there is provision for whanau/ support person to attend interview. | Yes | National Library vacancies are advertised to wide audience; vacancies list alternative forms of contact – phone, fax, email; policies provide guidance for interviewing applicants with impairment; and there is provision for whanau/ support person to attend interview. |
| 3. Human resource staff are familiar with EEO issues for disabled people | National Library Human resources staff maintain support to a pan-library EEO Group including responsibility for Disability issues; HR staff to be familiarised with Disability Perspective Tool Kit to inform advice to business units. | The Disability Perspective Tool Kit was not implemented by HR Staff in 06/07. | National Library Human resources staff maintain support to a pan-library EEO Group including responsibility for Disability issues; HR staff will be familiarised with Disability Perspective Tool Kit to inform advice to business units in 2007/08. |
| 4. Induction training includes awareness of disabled people, as part of a diverse workforce | The Library’s induction training includes an awareness of disabled persons, as part of a diverse workforce. | Yes | The Library’s induction training includes an awareness of disabled persons, as part of a diverse workforce. |
| 5. Internal agency communications promote the visibility of disabled staff, as part of a diverse workforce | National Library Newsletters (eg. News and Notes) contain articles that support the promotion of the positive contribution of disabled staff/people. | Yes | National Library Newsletters (eg. News and Notes) contain articles that support the promotion of the positive contribution of disabled staff/people. |
| 6. Data: the number of disabled people employed (using SSC EEO definition of disability) | The National Library employs 27 people who have self-reported they have a disability using the SSC/WHO categories. | - | The National Library employs 27 people who have self-reported they have a disability using the SSC/WHO categories. |
| 7. Data: the number of disabled people currently employed under Mainstream Programme | The National Library currently employs one staff member under the ‘Mainstream Programme’. | The staff member has been integrated into the staff. | No current applicants |
| 8. Data: the number of staff employed who were previously under the Mainstream programme | See number 7 | See number 7 | See number 7 |
The Disability Perspective Tool Kit is available on the Office for Disability Issues’ website:
2. Supports for disabled staff
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 |
|---|---|---|---|
| 1. Assessments of workplace accommodations and/or supports are provided (eg adaptive computer applications, flexible working conditions) | The National Library supports the safe and early return to work of injured or incapacitated employees. The staff member with their manager work together to produce a rehabilitation plan, identifying any restrictions or special conditions, limited duties or alternative duties, hours to be worked, to support the rehabilitation process. Specific responses to individuals needs for assistance in their delivery of work has included the provision of digital mouse and magnified VDU screens.(eg. Providing the right equipment and support has allowed a vision-impaired cataloguer to keep working at the National Library). | Yes | The National Library supports the safe and early return to work of injured or incapacitated employees. The staff member with their manager work together to produce a rehabilitation plan, identifying any restrictions or special conditions, limited duties or alternative duties, hours to be worked, to support the rehabilitation process. Specific responses to individuals needs for assistance in their delivery of work has included the provision of digital mouse and magnified VDU screens.(eg. Providing the right equipment and support has allowed a vision-impaired cataloguer to keep working at the National Library). |
| 2. Accommodations in the workplace are provided, if needed (eg desk changes, NZSL interpreters, adaptive computer software) | The National Library provides work station adaptations, special equipment such as voice recognition software, hearing loops in the auditorium; support staff training in NZ Sign Language. | Yes | The National Library provides work station adaptations, special equipment such as voice recognition software, hearing loops in the auditorium; support staff training in NZ Sign Language. |
| 3. Data: the number and type of accommodations provided to staff | The National Library collects data on disability-related accommodations, adaptive equipment etc it provides for staff. | Yes | The National Library collects data on disability-related accommodations, adaptive equipment etc it provides for staff. |
| 4. Network of disabled staff supported, if requested | The maintenance of an active Disabled Staff network takes place under the aegis of the National Library EEO Monitoring Advisory Group. | Yes | The maintenance of an active Disabled Staff network takes place under the aegis of the National Library EEO Monitoring Advisory Group. |
| 5. Disabled staff provided with opportunities for career advancement | The National Library maintains vigilance to ensure barriers to effective participation in the Library’s workforce or for career advancement are removed eg. Participation in Disability Mentoring Day/s. | Yes | The National Library maintains vigilance to ensure barriers to effective participation in the Library’s workforce or for career advancement are removed eg. Participation in Disability Mentoring Day/s. |
| 6. Disabled staff feel included in their workplace and have the same opportunities as non-disabled staff | The National Library maintains vigilance to ensure barriers to effective participation in the Library’s workforce or for career advancement are removed eg. Participation in Disability Mentoring Day/s. | Yes | The National Library maintains vigilance to ensure barriers to effective participation in the Library’s workforce or for career advancement are removed eg. Participation in Disability Mentoring Day/s, support of the EEO Monitoring advisory Group, providing working conditions adaptations, etc. |
| 7. Please describe any other supports available to disabled staff | As well as facilities like car park, the hearing loop in the auditorium, Braille in lifts, disabled staff have access to health rooms within the National Library workplace. | As well as facilities like car park, the hearing loop in the auditorium, Braille in lifts, disabled staff have access to health rooms within the National Library workplace. | |
Including a disability perspective
Government agencies that have social policy responsibilities should complete this section. A disability perspective should be routinely considered within ordinary policy development work that may directly, or indirectly, impact on disabled people.
What is a disability perspective?
A disability perspective is a viewpoint that considers the needs and aspirations of disabled people and their families/whānau. When you apply a disability perspective to a policy or service you are developing, you need to analyse the impact it will have on disabled people and their family/whānau.
In the past, government policy and programmes have often failed to consider disability perspectives. This has effectively prevented disabled people accessing opportunities and fully participating in society. Government policy and service development that reflects the realities of disabled people’s lives can enhance their participation and independence. This contributes to a more inclusive society.
Cabinet requires all papers, where appropriate, to include a disability perspective.
When is it appropriate to include a disability perspective?
Any initiative that directly or indirectly affects disabled people, both within and outside government. Disabled people are present in all social environments - the home, work and the community – of all ages, and in all population groups, such as Maori, Pacific peoples. This means all legislation, policies, programmes and services will potentially impact on them.
Consultation with the disability sector should be considered, where appropriate. The Office for Disability Issues should also be involved on the same basis as other government agencies.
How do I learn more about what a disability perspective means?
The Office for Disability Issues has produced an online resource that explains Cabinet requirements to include a disability perspective in policy development.
This resource can be accessed on the Office website at: http://www.odi.govt.nz/disability-perspective/
Policy making and service development
Outcome: Government agencies’ policy development shows analysis of the impact upon disabled people. Disabled people experience an increase in their well-being and ability to participate in society as the result of government policy.
Please describe against the suggested action outputs what your agency planned to do in the year ending June 2007, what your actual achievements were, and what you plan to work on for the year ending June 2008. Grey highlighted action outputs are new this year.
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 |
|---|---|---|---|
| 1. New policy and service development specifies the impact on disabled people | During 2006/07 operational managers will incorporate the Disabilities Issues Toolkit when developing services and procedures (part of the process will be ensuring National Library managers are aware of the toolkit and disability issues in general). The Library is in the process of developing a report on NZ Sign Language and associated implementation issues. | The Disability Perspective Tool Kit and Sign Language Policy were not implemented in 06/07. | The Disabilities Issues Toolkit was not implemented in 2006/07 by operational managers when developing services and procedures but will be incorporated into library business planning during 2007-08. Part of the process will be ensuring National Library managers are aware of the toolkit and disability issues in general. Development of any Sign Language Policy will be dependent on the National Library realignment currently underway. |
| 2. Quality assurance frameworks include reference to the New Zealand Disability Strategy and the Disability Perspective Toolkit | During 2006/07 operational managers will incorporate the Disabilities Issues Toolkit when developing services and procedures (part of the process will be ensuring National Library managers are aware of the toolkit and disability issues in general). The Library is in the process of developing a report on NZ Sign Language and associated implementation issues. | Yes | The training and development strategy includes provision of disability responsiveness to staff with direct customer service including the Visitor Centre, the Print Disabilities Unit, etc. Training in NZ Sign Language is supported for interested staff. HR staff have been familiarised with Disability Perspective Tool Kit 2 to advise business units. |
| 3. Guides and advice on policy development specify consideration about disabled people as part of a diverse New Zealand population | The training and development strategy includes provision of disability responsiveness to staff with direct customer service including the Visitor Centre, the Print Disabilities Unit, etc. Training in NZ Sign Language is supported for interested staff. HR staff have been familiarised with Disability Perspective Tool Kit 3 to advise business units. | ||
| 4. Agency Cabinet paper template includes a disability perspective section | Not applicable for 2006/07 | The Wellington Building Redevelopment Cabinet paper includes a disability perspective section addressing needs of the Library disabled users. | |
| 5. Research and evaluation projects include data collection on disabled people | Statistics on the number of items borrowed are collected from the Print Disabilities Collection. | Yes | Statistics on the number of items borrowed are collected from the Print Disabilities Collection. |
| 6. Consultation on policy and service development includes disability sector organisations | The training and development strategy includes provision of disability responsiveness to staff with direct customer service including the Visitor Centre, the Print Disabilities Unit, etc. Training in NZ Sign Language is supported for interested staff. | ||
| 7. Data: the number of disability sector organisations consulted | |||
| 8. Examples of Cabinet papers showing a disability perspective | The Cabinet Committee will consider the National Library Wellington Building Redevelopment Project in August 2007. This paper caters for the needs of the library’s users and staff with disabilities. | ||
| 9. Examples of other policy documents that show a disability perspective | The National Library has internal policies and procedure papers available to library staff. | ||
| 10. Examples of other strategic organisation documents, such as statement of intent, that show a disability perspective | The Statement of Intent refers to the Families – young and Old have increasing the accessibility and appreciation of New Zealand documentary heritage by way of adapting physical facilities – buildings, landscapes, publications and collections. The Statement of Intent refers the the Library’s Next Generation Strategy 2000-17 and realign resources to deliver new services products. | ||
Implementation beyond your agency
Outcome: Government agencies promote action to implement the New Zealand Disability Strategy in other agencies within their monitoring and/or reporting responsibility.
Please describe against the suggested action outputs what your agency planned to do in the year ending June 2007, what your actual achievements were, and what you plan to work on for the year ending June 2008. Grey highlighted action outputs are new this year.
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 |
|---|---|---|---|
| 1. Advice provided to other agencies on implementing the New Zealand Disability Strategy (including a disability perspective in development of policy, funding, service provision) | The Library takes into consideration disability perspectives when providing advice to other agencies. ry will provide the Disabilities Issues Toolkit to advisory bodies as appropriate. | The Library takes into consideration disability perspectives when providing advice to other agencies. The Library will provide the Disabilities Issues Toolkit to advisory bodies as appropriate. |
Leading work that makes a difference
This section is for agencies to describe key work that you are leading that makes a difference in the lives of disabled people. This work may be directly relating to disabled people, or it may be for all people but have a strong impact on disabled people.
You should use this template to:
- describe your planned work
- report progress against previously planned work and/or new work undertaken since the last plan.
There are separate sections for you to record any specific activities in support of:
- New Zealand Sign Language Act 2006
- National Health Committee’s 2003 report: To Have an ‘Ordinary’ Life: Community membership for adults with an intellectual disability.
You may like to consider whether you can plan implementation action over several years, with milestone dates that you can report progress against annually. There may be a wider goal that your agency is working towards that several pieces of work may contribute to, and you should refer to this goal in the following template.
1) National Library Print Disabilities Strategy
a) What time period does this work cover?
Ongoing
b) Please describe this work
Work will continue in the following key areas:
- Services to special needs units and teachers with special needs units developed and promoted
- Partnership and collaboration opportunities with other units and organisations developed, including with the RNZFB.
- Investigation around digital delivery of service
c) What difference will this work make to disabled people’s lives?
- Print disabled people are not disadvantaged in relation to print resources but can easily access a wide variety of material from the National Library’s Print Disabilities Collection through public libraries, educational organisations, and disability services
- Print disabled people have access to material in the latest formats (digital) from the Print Disabilities Collection through public libraries, educational organisations and disability services
d) What wider goal does this work contribute to? Are there other pieces of work that also contribute to this goal?
(for example, a possible wider goal is for 100% of all new public buildings to be accessible, or all public facilities in urban centres to be accessible)
e) How is progress in achieving this work being measured or to be measured?
- In consultation with School Services and targeting special needs units, promotional information supplied to schools
- Consult with public libraries and RNZFB on developing digital delivery of service
- Continue to develop relationship with RNZFB for the mutual benefit of both organisations
f) What objectives in the New Zealand Disability Strategy does this work connect with?
3 - Improving disability support services
- Providing resources to support reading and literacy
- Supporting libraries collections enabling them to provide access to wide variety material
4 - Promoting participation by disabled people in all areas of life
- Providing resources to support education
- Improving the quality of living. By providing resources to the print disabled
- Supporting recreation of the print disabled
5 addressing the diversity of need
- Providing resources to support education of children and youth
g) What part of your Statement of Intent and/or other strategic documents does this work connect with?