Department of Corrections
New Zealand Disability Strategy Implementation 2007. Work Plan 2007-2008 and Report on Progress 2006-2007
Introduction
The Department of Corrections is committed to equal opportunity in all its employment policies and procedures. The Disability Implementation Work Plan 2007-08 demonstrates this commitment and continues to develop and implement strategies that take into consideration significant aspects of the New Zealand Disability Strategy.
The Department of Corrections’ Strategic Business Plan 2003 - 08 identifies ‘diversity and opportunity’ as a key focus that enhances a positive workplace culture and interrelationships between staff and management. The Department aims to ‘progressively review all employment and staff support processes to ensure they are responsive to the needs of staff who have disabilities and in accordance with the Department’s health and safety in employment strategy’. These fundamental values underline the current positive direction of the Department, through the promotion and integration of equal opportunities for all staff.
The Department of Corrections Disability Strategy Implementation Work Plan 2007–08 has incorporated a number of strategies that takes into consideration issues of significance identified in the New Zealand Disability Strategy.
New strategies include: the creation of a new Staff Disability Network; improved data collection processes recording the number of disabled people employed; an update of the Corrections website to improve accessibility to disabled people; and continued assessment and improvement of Public Prison buildings, including the improvement of statutory and regulatory access requirements.
This document has been developed in consultation with the Office of Disability Issues, Groups and Services staff and the Department’s General Managers.
Accessible government
All government agencies are asked to prioritise actions to increase their accessibility to disabled people. This is about getting the basics right, so that disabled people can access government on the same basis as other people.
These actions support realisation of the New Zealand Disability Strategy’s objective 6: foster an aware and responsive public service.
Four critical areas where disabled people interact with government agencies are:
- information – such as brochures, letters, publications, websites
- buildings – such as service centres, corporate offices
- services – such as face to face at a service centre, call centres, information electronically or hard copy
- as an employer – such as job application procedures, job descriptions, accommodations in workplaces, intranets
Accessible information
Outcome: Disabled people can access publicly available government information on the same basis as non-disabled people. Disabled people know about, access and use government information and services.
1. Online information (internet and intranets)
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 | Planned for 2008-2009 | Planned for 2009-2010 |
|---|---|---|---|---|---|
| 1. Meet Web Guidelines version 2.1 | The Department aims to comply website with all government requirements | The Department achieved 91.5% of these at our last internal audit | Based on current resource Corrections will achieve 100% compliance with all “Must” requirements | ||
| 2. Meet Web Guidelines versions 3.0 | Guidelines are to be reviewed in May 2006 | Version 3.0 has been super ceded by NZ Government Web Standards & Recommendations V1.0 released March 2007. | Review websites against NZ Government Web Standards & Recommendations V1.0 | ||
| 3. Tested accessibility for disabled people | Nil | Not planned 2006-07, but will be addressed when resources permit | |||
| 4. Adapted to increase accessibility | The Department planned to increase accessibility through compliance | Corrections has increased accessibility by meeting 91.5% of the guidelines | Continue to review content and improve accessibility where identified. | ||
| 5. Download files accessed as HTML, and not only PDF | This work has been planned and addressed | Achieved | |||
| 6. Plain English used | 1. All top level pages were developed using Plain English 2. Communications Publications Review |
1. Achieved 2. Employed Publications Manager as result of Review |
1. Review of content 2. Create criteria for acceptable language |
1. Evaluate and update website content | 1. Evaluation criteria applied prior to loading website content |
| 7. New Zealand Sign Language used | Nil | Not planned 2006-07, but will be addressed when resources permit |
2. Hard copy information
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 | Planned for 2008-2009 |
|---|---|---|---|---|
| 1. Plain English used | 1. Publications Review | Employed Publications Manager as a result of Publications Review A number of National Office staff have taken part in 2-day writing skills course, focussing on using plain English All Probation & Offender Services hard copy information, including publications, uses plain English | 1. Create criteria for acceptable language | 1. Evaluate and update publications |
| 2. Available in alternate formats, on request | ||||
| a. New Zealand Sign Language | Nil | Not planned 2006-07, but will be addressed when resources permit | ||
| b. Braille | Nil | Not planned 2006-07, but will be addressed when resources permit | ||
| c. Audio | Nil | Not planned 2006-07, but will be addressed when resources permit | ||
3. Audio/visual resources
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 | Planned for 2008-2009 | Planned for 2009-2010 |
|---|---|---|---|---|---|
| 1. TV adverts have captions and/or NZSL | N/A | N/A | N/A | N/A | N/A |
| 2. DVD/video products have captions and/or NZSL | N/A | N/A | In the event that the Department produce a DVD/Video, captions will be considered | Consider adding the need for captions into Policy | Add to policy if considered appropriate |
4. Other information
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 | Planned for 2008-2009 | Planned for 2009-2010 |
|---|---|---|---|---|---|
| 1. Multiple contact points are advertised as well as telephone | All contact points including physical and electronic addresses promoted Advertising/marketing material includes website details as well as phone Alternate contact points are advertised throughout Probation & Offender Services hard copy information. | 1. Continue to promote all contacts points including physical and electronic addresses | 1. Continue to promote all contacts points including physical and electronic addresses | 1. Continue to promote all contacts points including physical and electronic addresses | |
| a. Fax | FAX numbers in telephone books | ||||
| b. Email | Contact email addresses advertised on Corrections website. |
Accessible buildings
Outcome: Disabled people can visit, work, and move about independently in all government buildings and carry on ordinary activities there, on the same basis as others.
* Note: Refers to Public Prisons Only
** Note: Denotes percentage increase
NB: To complete the assessment process each prison site has been divided into two main categories. The fist category contains the functions where visitor access is required. The second covers all prisoner residential accommodation and prisoner services. Visitor access areas, making up 50% of the assessment, are then divided into prison entry and visits areas. The prisoner accommodation and services category, making up the remaining 50% of the assessment, is then subdivided into up to eight further sub categories. These categories include high and low security residential accommodation, spiritual, health, programmes and recreation. Each of these sub categories is then assessed for each prison.
Where the prison is new and built since 1999 all categories are assessed as either 100% compliant, or 100% for visitor areas. Where new buildings have been added post 1999 they are assessed as being 100% compliant. The extent to which this impacts on the overall assessment for the two main categories depends on the proportion of other less at that prison.
As new prisons open, older prisons close, and new construction completed at existing prisons the overall percentage for the Department will improve. Because of the large size of the portfolio, the building forms of many of the pre 1991 buildings and funding process the planned improvements as a percentage will be small. For 2007-2008 this is assessed as increasing from 59% to 64%. In the next year planned and funded improvements will only increase this from 64% to 65%.
No change to this assessment method is proposed until the audit process is established.
At the date of this Work Plan there are 20 operational Prisons in service.
1. * Structural elements
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 | Planned for 2008-2009 |
|---|---|---|---|---|
| 1. ** All buildings and sites meet regulatory access requirements (eg NZS 4121) | 56% | 59% | 64% | 65% |
| 2. ** Buildings and sites have Building Code compliance | 100% | 98% | 100% | 100% |
| 3. ** Buildings and sites are audited for accessibility and passed (eg Barrier Free Trust, other accredited accessibility advisor) | Audit of visitor access routes from site entry to reception points and visits areas within existing prison sites to establish scope of upgrade work and funding required | Not commenced | 25% | 50% |
| 4. ** Clear walk paths through floors (for staff and visitors) | 100% | 1. 100% 2. All Community Probation Service Centres have an employee who is responsible for health & safety within each centre. This initiative is covered under the Health & Safety Plan |
1. 100% | 1. 100% |
| 5. Assistive listening devices are in meeting rooms, and functioning checked regularly | Nil | Not planned 2006-07, but will be addressed when resources permit | ||
| 6. Elevators announce floors and direction of movement | Nil | Not planned 2006-07, but will be addressed when resources permit | ||
| 7. ** Elevator buttons have Braille labels | 75% | 83% | 83% |
2. Contact with the public
* Note: Refers to Public Prisons Only
** Note: Denotes percentage increase
NB: The methodology for outputs 1, 2, 5 and 7 is based on an expansion of the assessment process utilised for / 1. and Structural Elements / Action Output 1.
Output 6 is an estimate only. Provision of obvious and visible entrance and exit signage is the Department’s normal business practice.
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 | Planned for 2008-2009 |
|---|---|---|---|---|
| 1. ** Reception areas are accessible | 1. * 64% | 1. * 67% 2. All Community Probation Service Centres have an employee who is responsible for health & safety within each centre. This initiative is covered under the Health & Safety Plan. |
1. * 73% | 1. * 73% |
| 2. * & ** Counters used by public are lowered (eg for wheelchair users, people who have a problem standing) | 20% | 15.5% | 20% | 22% |
| 3. Frontline staff are trained in disability responsiveness | Individual frontline staff are not trained in responsiveness to disabled people. All employees of the Department are governed by a Code of Conduct which expects responsiveness to colleagues, offenders and visitors with disabilities. | |||
| 4. Staff are familiar with NZ Relay service | Nil | Not planned 2006-07, but will be addressed when resources permit | ||
| 5. ** Clear and accessible pathways to enter buildings and sites | 1. * 64% | 1. 67% (Refers to Public Prisons only) 2. All Community Probation Service Centres have an employee who is responsible for health & safety within each centre. This initiative is covered under the Health & Safety Plan. |
1. * 73% | 1. * 73% |
| 6. * & ** Obvious and visible signage to locate entrances and exits | Not reported | 95% | 100% | 100% |
| 7. * & ** Accessible car parking available near entrances | Not reported | 67% | 73% | 73% |
3. Workplace management
* Note: Refers to Public Prisons Only
** Note: Denotes percentage increase
NB: Output 2 (Fire Safety and evacuation procedures specify the needs of disabled people) is based on actual numbers of new evacuation plans prepared for the new prison sites. The proposed improvement will occur as existing evacuation plans are revised using a proposed standardised format.
Output 3 (Fire alarms have flashing lights to alert hearing impaired / deaf people) is based on reporting on the recently completed new prison projects.
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 | Planned for 2008-2009 |
|---|---|---|---|---|
| 1. Contracts for IT applications require accessibility (for staff and/or public users) (eg EDRMS) | Disability requirements are evaluated for each new tender and contract | |||
| 2. ** Fire safety and evacuation procedures specify the needs of disabled people (staff and visitors) | Not reported | 21% | 40% | 50% |
| 3. ** Fire alarms have flashing lights to alert hearing impaired/deaf people | Not reported | 7% | 11% | 13% |
Accessible services
Outcome: Disabled people can access government services on the same basis as non-disabled people.
1. Policy and practice
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 | Planned for 2008-2009 |
|---|---|---|---|---|
| 1. Data on service users can be disaggregated by disabled people | Not planned 2006-07, but will be addressed when resources permit | |||
| 2. Services are responsive to the needs of disabled people | Disability perspectives considered and, where appropriate, included in all policy proposals | Corrections staff continues to be responsive to the needs of disabled people, both in the management of offenders and other staff members. | ||
| 3. There is a written policy on use and provision of New Zealand Sign Language interpreters for client meetings | Not planned 2006-07 | Policy to be developed in 2007-08 | Policy to be developed in 2007-08 | |
| 4. Staff dealing with service users are trained to understand and be responsive to disabled people’s needs | Individual staff are not trained in responsiveness to disabled people. All employees of the Department are governed by a Code of Conduct which expects responsiveness to colleagues, offenders and visitors with disabilities. | |||
| 5. Staff have knowledge of the NZ Relay service, and how to place and receive calls. | Not planned 2006-07, but will be addressed when resources permit |
Being a good employer
Outcome: Government agencies provide equal opportunities in employment for disabled people to be recruited, retained, and promoted on the same basis as non-disabled people.
1. Employment practice
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 | Planned for 2008-2009 | Planned for 2009-2010 |
|---|---|---|---|---|---|
| 1. Human resource EEO policies / procedures specifically recognise disabled people and do not discriminate against them | All HR EEO policies / procedures recognise disabled people and do not discriminate against them | ||||
| 2. Recruitment processes are accessible and responsive (eg vacancies advertised with alternative modes of contact, website accessible, supports provided for interviews where necessary) |
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| 3. Human resource staff are familiar with EEO issues for disabled people | Corrections Human Resources staff are familiar with EEO issues for disabled people and information is made available through Departmental manuals and the Departments intranet. | ||||
| 4. Induction training includes awareness of disabled people, as part of a diverse workforce |
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| 5. Internal agency communications promote the visibility of disabled staff, as part of a diverse workforce | Corrections internal communications encourage the visibility of all staff, regardless of disability. | Briefs will take this into account along with the need to represent all New Zealanders | Briefs will take this into account along with the need to represent all New Zealanders | Briefs will take this into account along with the need to represent all New Zealanders | |
| 6. Data: the number of disabled people employed (using SSC EEO definition of disability) | The Department is currently undertaking an electronic census to capture this information | Achieved | |||
| 7. Data: the number of disabled people currently employed under Mainstream programme | 1 person | Mainstream promotion to continue through Department Management training | |||
| 8. Data: the number of staff employed who were previously under the Mainstream programme | 1 person | Mainstream promotion to continue through Department Management training |
2. Supports for disabled staff
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 | Planned for 2008-2009 |
|---|---|---|---|---|
| 1. Assessments of workplace accommodations and/or supports are provided (eg adaptive computer applications, flexible working conditions) | Assessments of workplace accommodations and supports provided to staff as and where appropriate | |||
| 2. Accommodations in the workplace are provided, if needed (eg desk changes, NZSL interpreters, adaptive computer software) | Accommodations in the workplace are provided to staff as and where appropriate | |||
| 3. Data: the number and type of accommodations provided to staff | Not planned 2006-07, but will be addressed when resources permit | |||
| 4. Network of disabled staff supported, if requested |
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The electronic survey has been sent to staff - results are due June 2007 | ||
| 5. Disabled staff provided with opportunities for career advancement | As per the EEO legislation, all employees will be given the same opportunities for career advancement, regardless of disability | |||
| 6. Disabled staff feel included in their workplace and have the same opportunities as non-disabled staff | As per the EEO legislation, all employees will be given the same opportunities within the workplace, regardless of disability |
Including a disability perspective
Government agencies that have social policy responsibilities should complete this section. A disability perspective should be routinely considered within ordinary policy development work that may directly, or indirectly, impact on disabled people.
What is a disability perspective?
A disability perspective is a viewpoint that considers the needs and aspirations of disabled people and their families/whānau. When you apply a disability perspective to a policy or service you are developing, you need to analyse the impact it will have on disabled people and their family/whānau.
In the past, government policy and programmes have often failed to consider disability perspectives. This has effectively prevented disabled people accessing opportunities and fully participating in society.
Government policy and service development that reflects the realities of disabled people’s lives can enhance their participation and independence. This contributes to a more inclusive society. Cabinet requires all papers, where appropriate, to include a disability perspective.
When is it appropriate to include a disability perspective?
Any initiative that directly or indirectly affects disabled people, both within and outside government. Disabled people are present in all social environments - the home, work and the community – of all ages, and in all population groups, such as Maori, Pacific peoples. This means all legislation, policies, programmes and services will potentially impact on them.
Consultation with the disability sector should be considered, where appropriate. The Office for Disability Issues should also be involved on the same basis as other government agencies.
How do I learn more about what a disability perspective means?
The Office for Disability Issues has produced an online resource that explains Cabinet requirements to include a disability perspective in policy development.
This resource can be accessed on the Office website at:
Policy making and service development
Outcome: Government agencies’ policy development shows analysis of the impact upon disabled people. Disabled people experience an increase in their well-being and ability to participate in society as the result of government policy.
Please describe against the suggested action outputs what your agency planned to do in the year ending June 2007, what your actual achievements were, and what you plan to work on for the year ending June 2008. Grey highlighted action outputs are new this year.
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 | Planned for 2008-2009 | Planned for 2009-2010 |
|---|---|---|---|---|---|
| 1. New policy and service development specifies the impact on disabled people | New policy and service development incorporates factors that impact on disabled people where appropriate | Achieved | |||
| 2. Quality assurance frameworks include reference to the New Zealand Disability Strategy and the Disability Perspective Toolkit | Yes | No | Yes | Yes | Yes |
| 3. Guides and advice on policy development specify consideration about disabled people as part of a diverse New Zealand population | No | No | Yes | Yes | Yes |
| 4. Agency Cabinet paper template includes a disability perspective section | Yes | Yes | Yes | Yes | Yes |
| Research and evaluation projects include data collection on disabled people | Where relevant | Where relevant | Where relevant | Where relevant | Where relevant |
| Consultation on policy and service development includes disability sector organisations | Where relevant | Where relevant | Where relevant | Where relevant | Where relevant |
| Data: the number of disability sector organisations consulted | Whenever required by nature of issue | none | Wherever required by nature of issue | Wherever required by nature of issue | Wherever required by nature of issue |
| Examples of Cabinet papers showing a disability perspective | As part of the “Effective Interventions” initiative, Corrections has made a major contribution to a suite of Cabinet papers on mental health and alcohol and other drug services for offenders. Many of the offenders affected by these proposals are persons with a disability. | ||||
| Examples of other policy documents that show a disability perspective | Paper to Senior Management Team on prisoners with “high and complex needs”. This paper considers the management of prisoners with behavioural issues arising from a range of mental disorders, many of which, because of their persistence, can be regarded as disabilities. | ||||
| Examples of other strategic organisation documents, such as statement of intent, that show a disability perspective |
Implementation beyond your agency
Outcome: Government agencies promote action to implement the New Zealand Disability Strategy in other agencies within their monitoring and/or reporting responsibility.
Please describe against the suggested action outputs what your agency planned to do in the year ending June 2007, what your actual achievements were, and what you plan to work on for the year ending June 2008. Grey highlighted action outputs are new this year.
| Action outputs | Planned 2006-2007 | Actual achieved 2006-2007 | Planned for 2007-2008 | Planned for 2008-2009 | Planned for 2009-2010 |
|---|---|---|---|---|---|
| 1. Advice provided to other agencies on implementing the New Zealand Disability Strategy (including a disability perspective in development of policy, funding, service provision) | Nil | Nil | Will assist other agencies, on request, as appropriate. | Will assist other agencies, on request, as appropriate. | Will assist other agencies, on request, as appropriate. |
